Okko Terms & Conditions — Know Before You Play

01 General Terms

Okko (referred to herein as the "Platform" or "we") is an online gaming platform operated for adult users in Bangladesh and South Asia. These Terms & Conditions ("Terms") constitute a legally binding agreement between okko and its users.

By accessing, browsing, registering on, or using any service on the platform, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

• Okko reserves the right to amend these Terms & Conditions at any time.
• Continued use of the platform after updated terms have been published will be taken as acceptance of the new terms.
• These Terms are available in both Bengali and English; in the event of any conflict, the English version shall prevail.
• Okko provides services only to users located in jurisdictions where online gaming is legal.

02 Account Registration

To register on okko, you must provide accurate and complete information. We reserve the right to verify the details submitted at registration at any time. Providing false or incomplete information may result in your account being suspended or closed.

• Each individual may register only one account — multiple accounts from the same device, IP address, or payment method are strictly prohibited.
• You must be at least 18 years old at the time of registration.
• You are responsible for keeping your account password confidential. Allowing any third party to access your account is strictly prohibited.
• A national ID card or passport may be required for KYC (Know Your Customer) verification.
• We may investigate any account at any time if suspicious activity is detected.

03 Deposits & Withdrawals

Okko supports deposits via Mobile Pay, Nagad, Rocket, and a variety of other local payment methods. All financial transactions are secured with SSL encryption. Deposits are typically credited to your account instantly.

• A minimum deposit amount applies — the current limit is shown on the payments page.
• Your account must be fully verified before any withdrawal can be processed.
• Withdrawals on verified accounts are typically processed within 24 hours.
• Withdrawals must be made using the same method as your deposit — this is mandatory for anti-money laundering compliance.
• Maximum daily and weekly withdrawal limits apply.
• Bonus funds cannot be withdrawn directly — the applicable wagering requirements must first be met.
• Winnings earned from no-deposit bonuses or free spins must be converted before you can make a withdrawal.

04 Bonuses & Promotions

Okko offers a range of bonuses and promotions — including welcome bonuses, deposit matches, free spins, cashback, and loyalty points. Each bonus has its own terms, which must be read before claiming.

• Each bonus may carry a different Wagering Requirement — typically between 20x and 40x the combined total of the deposit and bonus amount.
• If wagering requirements are not completed within the specified time after a bonus is claimed, the bonus and any associated winnings will be forfeited.
• Claiming the same bonus more than once is not permitted unless the promotion explicitly states otherwise.
• Bonuses must be used for genuine play only — accounts suspected of Bonus Abuse will be investigated.
• Okko reserves the right to modify or cancel any promotion at any time.
• For referral bonuses, the referred person must register using their own details.

05 Gaming Rules

All games on okko are powered by certified Random Number Generators (RNG), ensuring that game outcomes are completely fair and unpredictable. If you have any concerns about a game result, please contact our support team in the first instance.

• If a technical error occurs during a game, that round may be declared void and your stake will be returned.
• Using bots or any automated software to play is strictly prohibited.
• In Live Casino games, the dealer's decision is final; bets cannot be changed once the game has ended.
• For Sports Betting, winnings will be credited to your account once the result has been confirmed.
• Okko reserves the right to recover any payments made incorrectly due to a system error.

06 Responsible Gaming

Okko believes gaming is a form of entertainment, not a source of income. We want every player to have a safe and enjoyable experience, which is why we offer a range of responsible gaming tools free of charge.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Set up automatic logout after a period of inactivity.
• Cooling-Off Period: Take a break from 24 hours up to 6 weeks to temporarily pause your gaming activity.
• Self-Exclusion: For an extended break, you can temporarily or permanently close your account.
• Reality Check: Check your play time and spending at regular intervals.

If you notice any signs of problem gambling, our support team can refer you to professional assistance. For more information, please visit our Responsible Gaming Visit the page.

07 Account Closure

Okko reserves the right to suspend or close any account without notice and for any reason, particularly where a breach of these Terms & Conditions is suspected.

• Violating any provision of these Terms & Conditions may result in your account being closed.
• If fraud, money laundering, or any other illegal activity is suspected, the account will be frozen immediately.
• To close your account voluntarily, please contact our support team.
• Any verified balance remaining in your account at the time of closure (excluding bonuses) will be refunded.
• For accounts closed due to a breach of our rules, any refund of funds is subject to the outcome of an investigation.

08 Privacy & Data Protection

Okko treats the protection of users' personal data as a top priority. We never sell your information to third parties. Full details on how we collect and use your data can be found in our Privacy Policyavailable at.

• Your personal information is used only to provide our services and to meet legal obligations.
• All data is stored securely using SSL encryption.
• You may request to view, correct, or delete your personal data at any time.
• Documents collected during the KYC process are used solely for verification purposes.

09 Dispute Resolution

If a dispute arises between you and okko, please contact our customer support team first. We believe the majority of issues can be resolved through direct communication.

• An initial response will be provided within 5 business days of a complaint being submitted.
• Complex cases may take up to 30 days to resolve.
• If you are not satisfied with okko's decision, you have the option to seek resolution through an independent third-party arbitrator.
• In all disputes, game logs and server records shall serve as the final and definitive evidence.

10 Changes to Terms & Enforceability

Okko may update these Terms & Conditions at any time. For significant changes, notice will be provided via your registered email or through the platform. Updated terms take effect from the date they are published.

• The date of the most recent update will always be displayed at the top of this page.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.
• If any provision of these Terms is found to be legally unenforceable, all remaining provisions will continue to apply.
• For any questions regarding these Terms & Conditions, please don't hesitate to contact us.

Our customer support team is always on hand to help with any questions regarding these Terms & Conditions. We want every rule and policy on okko to be clear and easy to understand.