Data Security

Okko Privacy Policy — Your Data is Safe with Us

Learn exactly how okko collects, uses, and protects your personal information — fully transparent, right here.

Last Updated: January 2026

Why your data is safe with okko

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SSL Encryption

All data transmitted through okko is secured with 256-bit SSL encryption. Your payment details and personal data are never sent in plain text.

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No Sale of Data

We never sell your personal data to third parties. Upholding privacy is a core part of how we operate.

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Restricted Access

Only authorised okko staff can access your data. All access is logged and regularly audited.

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Your Data, Your Control

You can view, correct, or request deletion of your data at any time. We will respond within 7 business days.

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Cookie Transparency

We're transparent about which cookies we use and why. You can manage your cookie preferences at any time through your browser settings.

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Regular Privacy Policy Review

Okko's Privacy Policy is reviewed and updated on a regular basis. You will be notified by email before any changes take effect.

okko's Commitment: We respect your privacy. This Privacy Policy explains where your data goes, how it's used, and what rights you have.

01 What Information We Collect

We collect various types of information when you register on the okko platform and use our services. This data may be collected directly from you, from your device, or from our partner service providers. It is gathered solely to improve your experience on okko.

Data Type Example How We Collect Data
Identity Information Name, Date of Birth, Nationality Registration form
Contact Information Email, mobile number, address Registration / KYC
Payment Information Mobile Pay/Nagad number, bank account Payment Processing
Identity Verification Documents NID, Passport, Driving License KYC Verification
Device & Technical Information IP address, browser, OS Automatic
Gaming Activity Betting history, win/loss records Platform Logs
Communication Records Support Chat, Email Customer Support

We only collect what we need — nothing more. okko does not collect sensitive information such as your religion, political views, or ethnic background.

02 Purpose of Data Collection

Okko uses your data for specific, legitimate purposes only — never beyond what it was collected for. Below is a detailed breakdown of why and how we use your information.

  • Account Management: Your core information is used to create, verify, and manage your account.
  • Identity Verification (KYC): Identity verification is required to comply with Anti-Money Laundering (AML) regulations under Bangladesh law.
  • Payment Processing: Your payment information is used to securely process deposits and withdrawals.
  • Fraud Prevention: Device and IP data is used to detect duplicate accounts, bonus abuse, and fraudulent activity.
  • Personalized Experience: Gaming activity is analyzed to recommend games and promotions tailored to your preferences.
  • Customer support: Your contact and account information is used to resolve queries and complaints.
  • Legal Obligations: Certain data must be retained to meet regulatory requirements.
  • Responsible Gaming: Gaming activity is analyzed to identify signs of gaming addiction and provide timely support.
Please Note: okko never shares your data with third parties for marketing or advertising purposes. Our marketing communications are only sent with your consent.

03 Data Retention & Security

Okko follows the highest industry standards to protect your data, with security measures in place at both the technical and organizational level.

  • 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels, protecting against interception.
  • Encrypted database: All stored sensitive data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional layer of security is available for your account.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Access Control: Staff are granted access only to the specific data required for their role.
  • Data Backup: Regular backups are taken to safeguard against data loss.
  • Data Breach Notification: In the event of a data breach, you and the relevant authorities will be notified within 72 hours.
Important: Never share your password or login credentials with anyone. No okko staff member will ever ask for your password.

04 Sharing Data with Third Parties

Okko never sells your data. However, limited data sharing with trusted third parties may be necessary to operate our services. In such cases, we ensure those parties uphold the same privacy standards we do.

  • Payment processor: Only the information necessary to complete a transaction is shared with payment gateway operators, including Mobile Pay, Nagad, and Rocket.
  • KYC verification service: Approved third parties may be used during the identity verification process.
  • Technology Service Providers: Cloud hosting, data analytics, and cybersecurity providers operate under contractual confidentiality obligations.
  • Law Enforcement: We are legally required to share relevant information with the appropriate authorities when mandated by court order or legal obligation.
  • Business Restructuring: In the event of a merger or acquisition, okko will notify you in advance, and your data may be transferred to the new entity.

All third parties are contractually required to comply with okko's privacy standards and ensure data security. We never share your personal information with advertisers or marketing companies.

05 Cookie Policy

When you visit the okko website, we use cookies — small text files stored in your browser that help improve your browsing experience and ensure our site functions properly.

  • Essential cookies: Used for login sessions, security tokens, and core site functionality — the site cannot operate properly without these.
  • Performance Cookies: Used to understand which pages you visit most and where issues may be occurring.
  • Preference Cookies: Remembers your language preference, theme settings, and other personalized configurations.
  • Analytics Cookies: Helps us analyze user behavior to improve the site's design and content.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

06 Your Rights

Under okko's Privacy Policy, you have specific rights over your personal data. We respect those rights and aim to respond promptly to any request you make.

Right to Access

You may request to see what information we hold about you. We will provide a copy within 7 business days.

Right to Rectification

If any of your information is incorrect, you may request a correction. We will update it upon receipt of valid supporting documentation.

Right to Erasure

You may request the deletion of your data under certain circumstances. Exceptions may apply where legal obligations require us to retain it.

Right to Object to Processing

You can object to the use of your data for specific purposes, particularly for marketing communications.

Right to Data Portability

You may request a copy of your data in a machine-readable format for use elsewhere.

Right to Restrict Processing

If you dispute the accuracy of your data, you may request that processing be temporarily restricted while the matter is resolved.

To exercise any of your rights, email us at: support@okko.ws — We will respond within 7 business days.

07 Children's Privacy

Okko is strictly for users aged 18 and above. We do not collect personal information from minors. Age is verified at registration, and any account found to belong to a minor will be closed immediately.

If you suspect that a minor has created an account on okko, please support@okko.wsto reach us. We will investigate promptly and take the necessary action.

For Parents: Use parental control software to prevent your child from registering on okko. To learn more about responsible gaming, visit our Responsible Gaming View the page.

08 Data Retention Period

Okko does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active account data: Retained for as long as your account remains active.
  • Transaction details: Financial regulations require a minimum retention period of 5 years.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Customer support records: Kept for up to 2 years after a case is resolved.
  • Marketing Preferences: Deleted immediately upon withdrawal of consent.
  • Technical Logs: Automatically deleted after 90 days.

Once the designated retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

09 Policy Changes

Okko may update this Privacy Policy from time to time due to business changes, new technologies, or legal requirements. We are always transparent about any such updates.

  • You will be notified at your registered email address before any significant changes take effect.
  • The "Last Updated" date at the top of this page always reflects the most current version.
  • Continued use of the site after any changes take effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, please contact us and request the closure of your account.
Check this page regularly or monitor your email inbox to stay informed about the latest updates.

10 Contact Us

For any questions, concerns, or rights requests regarding this Privacy Policy, contact us directly. okko's dedicated privacy team is ready to assist you.

  • Email: support@okko.ws
  • Response Time: Within 7 business days
  • Language: You can reach us in both Bangla and English

Your privacy is okko's highest priority. We believe transparency and accountability are the foundation of a trustworthy platform. Whatever your question, we're always here to help.

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Play Safe, Trust okko

Your data is protected, your experience is secure. Join okko today and enjoy Bangladesh's premier betting platform.

For users aged 18+ only. Please play responsibly.

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